Steven J. Anderson
is the founder and president of the Total Patient
Service Institute which specializes in implementing
the highest level of patient service and communication
skills in dental practices.
Over the last fifteen years he has spoken at
every major dental meeting in North America,
conducted hundreds of seminars all over the
English speaking world, worked with thousands
of dental practices to increase their productivity
through patient communication, written over
100 articles for dental industry publications,
authored 5 books, and produced dozens of audio
and video learning programs.
He is Founder and President of Keystone Dental
Management which provides hands-on management
services of every aspect of a dental practice
to private practice dentists in the Dallas –
Ft. Worth area.
In 1995, he co-founded the Crown Council®,
( www.crowncouncil.com ) a continent wide association of over 1,000
leading dental practices. Through the Crown
Council, he co-founded the Smiles for Life®
Foundation, (www.smilesforlife.org)
which has raised over $20 million dollars in
the last eight years for children’s charities
worldwide. He was recently named the 2005 “Dental
Businessman of the Year” by Excellence
in Dentistry.
Early in his career, he formed a creative partnership
with the late Walter Hailey. Together the two
created Dental Boot Kamp® which rapidly
became one of dentistry’s most popular
case acceptance resources in the 90’s
and early 2000’s. In 1992 Steve created
Eagle University®, a week-long experience
for high school and college age students giving
them the skills to get a seven year career head
start. In July 2003, Walter Hailey passed away
ending a unique and creative fourteen year partnership
and leaving Steve to carry on a rich tradition
of education combined with entertainment that
gets amazing bottom line results. That spirit
of creativity and ingenuity continues on today
at the Total Patient Service Institute.
He is a member of The Young Presidents’
Organization, Past President and Founder of
the San Antonio Chapter of the Young Entrepreneurs’
Organization and a 1997 Finalist in the Ernst
and Young Entrepreneur of the Year contest.
Steve, his wife Cheryl and their five daughters
live in the Dallas – Ft. Worth area.
