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The "Total Immersion" course:
February 26-27, 2009
Nashville, TN
April 16-17, 2009 - Buffalo, NY
May 7-8, 2009 - Los Angeles, CA
May 28-29, 2009 - Dallas, TX
September 17-18, 2009 - Chicago, IL
November 12-13, 2009 - Atlanta, GA
Leading a TOP Team:
April 3, 2009
October 2, 2009
ToPS Annual Planning Round Table:
December 4, 2009
Dallas, Texas
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 Greetings -
Great practices are an accumulation of a lot of little things done right. But if there is any one big thing, it is the “Yes” you hear from your patients. No one likes to hear “no.” So if you would like to know how to eliminate “NO” from your practice, make sure to take a moment to read this week’s Total Patient Service Blog at www.TotalPatientService.BlogSpot.com for a simple, but powerful suggestion for everyone on the team to have No more No’s! Feel free to leave your comments at the end of the blog as well.
What are your strategies to hear more yeses this year while other practices are hearing more “No’s?” Your results will be as good as your team. Your team is as good as the training and education you provide for them.
Now is the time to give your team the best tools for improving their patient communication and case presentation results. We are looking forward to a great series of Total Immersion courses around the country this year. Make sure to get your team on board today. Give our team a call at 1-877-399-8677 for details.
Have a great week as you work on those little things that will help you get the bigger YESes!
Morning Huddle Action Thoughts
January 12
Thought: Somewhere, something incredible is waiting to be known. Carl Sagan
Action: Anticipate that something exciting will happen to you today. The anticipation alone will add energy and excitement to the day and you will be ready for the excitement when it comes.
January 13
Thought: The real measure of your wealth is how much you’d be worth if you lost all of your money. Anonymous
Action: Do an audit of your assets. Start with the ability to see, hear, talk, move on your own, and think. Count your reservoir of friends, family, associates and opportunities that are available. Rejoice at your net worth.
January 14
Thought: Our deeds travel with us from afar,
And what we have been makes us what we are.
George Elliot
Action: Do something special and unexpected for someone today and do it anonymously if you can. It will add something new to what you already are.
January 15
Thought: As the character is, such is the speech. Aristides
Action: Measure your words today and be sure they reflect your true character.
January 16
Thought: Do not lose courage in considering your own imperfections, but instantly set about remedying them--every day begin the task anew. Saint Francis de Sales
Action: There is excitement in improving yourself. Choose something you would like to improve and make some improvement upon it today no matter how small. Adding something new to it again tomorrow will be easier than it was today.
Make It Happen!
Steven J. Anderson
Founder and President
Total Patient Service Institute
http://www.totalpatientservice.com/
877 399 8677
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