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The "Total Immersion" course:

February 26-27, 2009
Nashville, TN

April 16-17, 2009 - Buffalo, NY May 7-8, 2009 - Los Angeles, CA

May 28-29, 2009 - Dallas, TX

September 17-18, 2009 - Chicago, IL

November 12-13, 2009 - Atlanta, GA


Leading a TOP Team:

April 3, 2009

October 2, 2009


ToPS Annual Planning Round Table:

December 4, 2009
Dallas, Texas
Greetings -

We had an amazing experience this last week that should be inspiring to anyone who is worried about the future.  Read about it on the ToPS Blog at: www.TotalPatientService.BlogSpot.com.

Meanwhile, we are off to Las Vegas this week for the Crown Council Annual Event.  (www.CCAnnualEvent.com)  The ToPS training session on Thursday morning is going be a team transformation experience as we roll out a new system for team communication, practice development, and team work to over 200 dental teams. 

Have a great week ahead as you work together as a team toward ToPS performance.

Morning Huddle Action Thoughts 

February 2
Thought:   The buried talent is the sunken rock on which most lives strike and founder.
Frederick W. Faber

Action:  The psychologists say that a talent unexercised will likely demand attention at some inconvenient time.  Find a way to exercise it now, at work if it fits in, or in your optional time.


February 3
Thought:  Hold yourself responsible for a higher standard than anybody expects of you.  Never excuse yourself.  Henry Ward Beecher

Action:  There is genuine excitement in improving your performance in something you do.  Discover a way to gain that excitement today. 


February 4
Thought:  A first failure may prepare the way for a later success.  Arnold Lobel

Action:  Do a review.  Think of something you tried that didn’t work–a problem that needs to be solved.  Now you know what won’t work, you have a new opportunity to think again about what will.  Do it today.


February 5
Thought:  The vital successful people I have met all had one common characteristic.  They had a plan.  Marilyn Van Derbur

Action:  Consult your plan and take a step towards reaching one of its goals.  If you don’t have a plan, today is a good day to make one.


February 6
Thought:  Each morning is  the open door to a new world–new vistas, new aims, new tryings.  Leigh Mitchel Hodges

Action:  This is a great day to try something new that you have never done before.  Enjoy.



Make It Happen!

Steven J. Anderson
Founder and President
Total Patient Service Institute
http://www.totalpatientservice.com/
877 399 8677


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