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The "Total Immersion" course:

February 26-27, 2009
Nashville, TN

April 16-17, 2009 - Buffalo, NY May 7-8, 2009 - Los Angeles, CA

May 28-29, 2009 - Dallas, TX

September 17-18, 2009 - Chicago, IL

November 12-13, 2009 - Atlanta, GA


Leading a TOP Team:

April 3, 2009

October 2, 2009


ToPS Annual Planning Round Table:

December 4, 2009
Dallas, Texas
Greetings -

Morning Huddle Action Thoughts

February 16
Thought:  Without a doubt, there is such a thing as too much order.  Arnold Lobel

Action:  Of course we don’t want to abandon orderliness, but there may be wisdom in reviewing daily routine to see if there are some functions that could be accomplished with a little less contemplating, planning, organizing and a little more time doing.


February 17
Thought:  Don’t count the days–make the days count.  Ed Agresta

Action:  It is three days until TGI Friday or whatever day begins your weekend.  Put forth an extra effort to make the best of the “strong end” of the week, before the next “week-end.”


February 18
Thought:  Knowledge will not always take the place of simple observation.  Arnold Lobel

Action:  Pause to observe and ask with increased diligence.  Discover something special you can do to make some patient especially appreciative of your help and thoughtfulness.


February 19
Thought:  The ability to concentrate and to use your time well is everything.  Lee Iacocca

Action:  Review the day plan and how you will use each hour to make today a more efficient day than yesterday.  


February 20
Thought:  Consider the postage stamp.  It secures success through its ability to stick to one thing  until it gets there.  Josh Billings

Action:  Whatever it is that you have been waiting for an opportune time to attack and complete, make today the day you do it.


Make It Happen!

Steven J. Anderson
Founder and President
Total Patient Service Institute
http://www.totalpatientservice.com/
877 399 8677


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