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The "Total Immersion" course:

February 26-27, 2009
Nashville, TN

April 16-17, 2009 - Buffalo, NY May 7-8, 2009 - Los Angeles, CA

May 28-29, 2009 - Dallas, TX

September 17-18, 2009 - Chicago, IL

November 12-13, 2009 - Atlanta, GA


Leading a TOP Team:

April 3, 2009

October 2, 2009


ToPS Annual Planning Round Table:

December 4, 2009
Dallas, Texas
Greetings -

Having spent my day today with Warren Buffet, I feel full of wisdom and inspiration!  One leadership confession from America’s most successful investor my surprise you as well as give you some hope for your own leadership challenges.  To learn more, make sure to check out this week’s ToPS blog at www.TotalPatientService.BlogSpot.com. 

Have a great week as you use each of the Morning Huddle Action Thoughts below each day to kick off your day and get it started off right!

Morning Huddle Action Thoughts

May 4
Thought:  The only competition worthy of a wise man is with himself. Washington Alston

Action:  Think of one thing in which you are less than perfect and concentrate on improving it starting today.


May 5
Thought:  Stay on every patient’s mental network.  That’s CBS.  Steve Anderson

Action:   Talk about your CBS–Compelling Benefit Statement during the morning huddle.  It is what there is in your practice that is unique and compelling–something that distinguishes it from all others.  Decide what this is and see that every patient becomes aware of it. 


May 6
Thought:  The worth of a book is measured by what you can carry away from it.  James Bryce

Action:  Find a source of continuing education and resolve that you will learn something new every day from a book, magazine, newsletter, or conversation with someone who will share with  you something you didn’t previously know. 


May 7
Thought:  The greatest fault, I should say, is to be conscious of none. Carlyle

Action:  Be a constructive fault finder with yourself as the object.  Think of something you can do better today than you have ever done it before.
                           

May 8
Thought:  Together Everyone Accomplishes More. 

Action:   T.E.A.M.  Put these letters in a prominent place where they will be seen many times every day to remind team members to do at least one thing each day for another team member that will promote success in his job.   This will be a constant reminder that Together Everyone Accomplishes More.



Make It Happen!

Steven J. Anderson
Founder and President
Total Patient Service Institute
http://www.totalpatientservice.com/
877 399 8677


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