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Total Immersion Courses presented by the Total Patient Service Institute:

September 17-18, 2009 - Chicago, IL

October 15-16, 2009 - Dallas, TX

November 12-13, 2009 - Atlanta, GA

February 25-26, 2010 - San Jose, CA

April 8-9, 2010 - Louisville, KY

May 13-14, 2010 - New York, NY

June 10-11, 2010 - Dallas, TX

September 16-17, 2010 - Chicago, IL

November 11-12, 2010 - Las Vegas, NV


Leading a TOP Team:

October 2, 2009


Half Time Planning Round Table:

July 9, 2010


Annual Planning Round Table:

December 4, 2009





Greetings -

It has been a whirlwind week in Springfield, MA, Denver, CO and Las Vegas.  Thanks to all of you along the way who have made our seminar days worthwhile and productive.  In every location there has been an opportunity to learn…on the part of the student as well as the teacher! Catch just a glimpse of the learning I have gained on the road this week by reading the ToPS blog at www.TotalPatientService.BlogSpot.com

Have a great week as you learn and grow toward the ToP and make sure to use one of the following action thoughts to conclude your morning huddle each day this week.


Morning Huddle Action Thoughts


September 28

Thought: The power of individual minds focused on the same goal multiplies effectiveness and produces richer results.

 

Action: Focus all of your morning huddle agenda items on the purpose of the practice - to create happy paying patients.


September 29

Thought: Discovering what works and what doesn't is part of the pathway to success.


Action: Give the person who performs each task the opportunity to analyze and report what works and what doesn't. Share this information with the entire team. Celebrate what works and work together to change what doesn't.


September 30

Thought: Never put yourself in the situation where you are getting paid more than you are worth.


Action:  Always be willing to go the extra mile every day for everybody.


October 1

Thought: We are bound by every rule of justice and equity to give the New Year credit for being a good one until it proves itself unworthy of the confidence we repose in it. Charles Dickens

 

Action: Make a resolve now to give the last three months of 2009 credit in advance for being the best months of the year yet.  Optimistic anticipation will help it to be so. “Last the best….!”


October 2

Thought: Whatever you concentrate on grows.  Brian Tracy


Action:   Divert your thoughts from things of lower value and increase your attention to things of higher value.  In so doing, you will benefit yourself as well as the practice. 



Make It Happen!

Steven J. Anderson
Founder and President
Total Patient Service Institute
http://www.totalpatientservice.com/
877 399 8677

The System, Wisdom and Training to make your practice ToPS!

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