We just wrapped up our ToPS Annual Planning Round Table withToPS teams came in from all over the country for the day to MasterMind and plananother successful year ahead.  Theideas were plentiful and the plans complete before we concluded for theday.  The Annual Planning RoundTable meeting provides the space, time and resources to have a well planned outyear ahead.  Congratulations to allthe ToPS teams who attended and have a written plan in had to move ahead withconfidence for successful year ahead.

Make sure to learn “Service Lessons from the Court House” inthis week’s ToPS Blog by logging on to www.TotalPatientService.BlogPot.com   While completing my civic dutythis week, I experienced a great example of the one of the most powerful caseacceptance Natural Laws in a most unlikely place.  Don’t miss it.

Have a great week as you take your team to the ToP!

Morning HuddleAction Thoughts

December 7

Thought:  Be wiser than other people if you canbe, but do not tell them so.  LordChesterfield

Action:  Keepthis admonition always in mind.  Itwill remind you to “ask” not tell, so that patients commit themselves totreatment.  Perhaps they will thenbe more willing and prompt in following through with treatment.

December 8, 2009: 

Thought:  The primary purpose of a liberaleducation is to make one’s mind a pleasant place in which to spend one’stime.  Sydney J. Harris

Action:  What are you doing to take personalresponsibility for your own development and education?  Read something each day to develop youmind and skills.

December 9

Thought:  The pleasure we derive from doingfavors is partly in the feeling it give us that we are not altogetherworthless.  Eric Hoffer

Action:  Do something special for someone todaywho would least expect it but most appreciate it.

December 10

Thought:  Feel the magic of those two little bigwords, “thank you.”  ArdathRodale

Action:  Do an audit today.  Count the number of times you say“thank you” and give a lift to everybody with whom you associate.

December 11

Thought:  Sometimes failures can be valuableteachers. 

Action:  Make sure to celebrate your “Failures”as well as your successes.  Failurecan be a valuable teacher as long as the lesson is learned and notrepeated.