Total Immersion Courses presented by the Total Patient Service Institute:
November 12-13, 2009 - Atlanta, GA
February 25-26, 2010 - San Jose, CA
April 8-9, 2010 - Louisville, KY
May 13-14, 2010 - New York, NY
June 10-11, 2010 - Dallas, TX
September 16-17, 2010 - Chicago, IL
November 11-12, 2010 - Las Vegas, NV
Leading a TOP Team:
April 16, 2010
Half Time Planning Round Table:
July 9, 2010
Annual Planning Round Table:
December 4, 2009
Greetings -
The second full week of the new year and new decade is upon us.Staying focused now becomes the major objective as the world kicks into full swing.Make sure to review “The Law of Positive Distraction” with your team this week which is the subject of this week’s ToPS Blog at www.TotalPatientService.BlogSpot.com
It is filled with simple suggestions to keep the entire team focused by making sure everyone is “positively distracted!”
Have a great week as you stay “Positively Distracted” on your way to the ToP!
Morning Huddle Action Thoughts
January 11
Thought:Our doubts are traitors and make us lose the good we oft might win by fearing to attempt.William James
Action:Crowd out any doubts that might creep in today by staying “positively distracted” and on purpose.Give everything a good effort.ASK every patient to move forward.You’ll be amazed what the results are at the end of the day.
January 12
Thought: If your efforts are criticized, you must have done something worthwhile.Walt Disney
Action:This might not always be true, but it is certainly worth keeping in mind before you abandon your best idea to promote the practice for fear of what the other dentists in town might think!Be bold, brave and brash. Prospective patients are waiting to find someone just like you if they only knew where you were!
January 13
Thought:The person who can’t read is only a little worse off than one who doesn’t.
Action:What personal improvement, non-fiction book are you reading in your personal time?Personal improvement is a personal responsibility.Make the choice today to engage in continual personal improvement.You’re in charge.
January 14
Thought: Efficiency is doing things right;effectiveness is doing the right things. Peter Drucker
Action:What is the most effective, “right thing” you can do today that will make the biggest impact on results today?Do it!Stay focused on the right things and the day will turn out all right!!!
January 15
Thought:Anyone I can talk to, I can learn from.
DeWitt Wallace, founder of Reader’s Digest
Action:Make it a goal today.Restrain yourself from being too quick to TALK and TELL.Resolve to ASK every patient, listen, and learn what they want.You’ll usually be able to give it to them!