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Total Immersion Courses presented by the Total Patient Service Institute:

February 25-26, 2010 - San Jose, CA

April 8-9, 2010 - Louisville, KY

May 13-14, 2010 - New York, NY

June 17-18, 2010 - Dallas, TX

September 16-17, 2010 - Chicago, IL

October 21-22, 2010 - Salt Lake City, UT

November 11-12, 2010 - Las Vegas, NV


Leading a TOP Team:

April 16, 2010


Half Time Planning Round Table:

July 9, 2010


Annual Planning Round Table:

December 3, 2010





Greetings -

It is a forgone conclusion that things have rapidly changed over the last eighteen months in our world.  But in the case of some practices, you would never know it.  Stuck in the past, they are hoping that the market conditions of yesterday are coming back tomorrow. 


Where you decide to position your practice today will have a big influence on your success tomorrow.   Rethinking the positioning your practice is the topic of this week’s ToPS Blog at www.TotalPatientService.BlogSpot.com

 

Have a great week as you make your practice ToPS.

 

Morning Huddle Day Action Thoughts

 

February 15

Thought:  Good treatment of each other results in similar treatment of patients.

 

Action:  Do something today to treat each other with the same courtesy and deference you give to patients.  That is sure to make every one happier.

 

 

February 16

Thought:  One of the stepping-stones to a world-class operation is to tap into the creative and intellectual power of each and every team member. Harold A. Poling

 

Action:  Use your creativity today to do something extra-special for the practice, the patients,or your team.  You are what makes your practice world-class.

 

 

February 17

Thought:  On morning wings how active springs the mind. That leaves the load of yesterday behind.  Alexander Pope.

 

Action:  Remember tostart each morning huddle each day with the question: “What’s the best thingthat happened yesterday?”  Focus onthe positive first thing in the morning and the rest of the day is likely to follow.  

 

February 18

Thought:  I have had many troubles in my life, but the worst of them never came.

President James A. Garfield

 

Action:  Have a contest with yourself.  See how many reasons you can think of to suggest your worst worries won’t materialize.  See if that reinforcement will make them go away as they must have done for President Garfield.

 

 

February 19

Thought:  Make yourself necessary to somebody.  Ralph Waldo Emerson

 

Action:  Do something for someone today that they can’t do for themselves.



Make It Happen!

Steven J. Anderson
Founder and President
Total Patient Service Institute
http://www.totalpatientservice.com/
877 399 8677

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