Total Immersion Courses presented by the Total Patient Service Institute:
February 25-26, 2010 - San Jose, CA
April 8-9, 2010 - Louisville, KY
May 13-14, 2010 - New York, NY
June 17-18, 2010 - Dallas, TX
September 16-17, 2010 - Chicago, IL
October 21-22, 2010 - Salt Lake City, UT
November 11-12, 2010 - Las Vegas, NV
Leading a TOP Team:
April 16, 2010
Half Time Planning Round Table:
July 9, 2010
Annual Planning Round Table:
December 3, 2010
Greetings -
Labels.They wield powerful influence over human behavior.From time-to-time it is a good idea to check the labels you are using for things in your office and your life.Double-check your labels by reading this week’s ToPS Blog at www.TotalPatientSerivce.BlogSpot.com
Have a great week as you make your practice and your team ToPS.
Morning Huddle Action Thoughts
March 1
Thought:Consider the postage stamp.It secures success by sticking to one thing until it gets there.Jack Billings
Action:Stick to it today!What is your most important objective for TODAY?Stick to it with 100% determination until you “arrive” at your determined destination.
March 2
Thought:Compliments cost nothing but when given pay great dividends.
Action:Come alive, make it five.Give five sincere compliments today–to team members, patients, family members, friends.
March 3
Thought:All doors are open to courtesy.Thomas Fuller
Action:See whom you can surprise today by giving a courteous reply to a curt question or challenge.
March 4
Thought:Reading is to the mind what exercise is to the body.Joseph Addison
Action:Make the commitment today to read a non-fiction book that will improve some aspect of your personal or professional life.
March 5
Thought:Earnestness is enthusiasm tempered by reason.Pascal
Action: Select something about which you are enthusiastic and give it an extra measure of earnestness today.