Total Immersion Courses presented by the Total Patient Service Institute:
April 8-9, 2010 - Louisville, KY
May 13-14, 2010 - New York, NY
June 17-18, 2010 - Dallas, TX
September 16-17, 2010 - Chicago, IL
Sept. 30 - Oct. 1, 2010 - Portland, OR
October 21-22, 2010 - Salt Lake City, UT
November 11-12, 2010 - Las Vegas, NV
Leading a TOP Team:
April 16, 2010
Oct. 8, 2010
Half Time Planning Round Table:
July 9, 2010
Annual Planning Round Table:
December 3, 2010
Greetings -
Morning Huddle Action Thoughts
March 29
Thought:The human mind is so constructed that it resists vigor and yields to softness.Jeremy Bentam
Action:Think of the motivation you need to give every patient today.Think of a soft and tactful way to deliver effective motivation.
March 30
Thought:A smile is the light in the window of your face that tells people that your heart is at home.Unknown
Action:Smile! There is nothing that so consistently brings a favorable reaction.
March 31
Thought:He that wants his garden to be tidy doesn’t reserve a plot for weeds.
Dag Hammerskjold
Action:Root out the weeds of negativity in your mind today by replacing them with green, growing thoughts of what you can do to make a difference in the life of every patient you serve today.
April 1
Thought:Protect the birds. The dove brings peace, the stork brings tax exemptions (and potential patients), and the eagle inspires excellence.
Action:Be a dove,stork, or eagle today by bringing peace to the office, a new patient to the practice, or an excellent attitude all day.
April 2
Thought: It’s a good thing to have a “train of thought,” if you have a “terminal.”John Blake
Action:Don’t keep those good ideas to yourself!When you have an idea of how a patient might improve his or her smile or health today, share your idea.It just might be the “terminal” your idea has been looking for.
Greetings - 