Greetings -
There is always a HUGE untapped resource of unscheduled treatment and unscheduled patients in your patient base. Catch some good reminder tips about scheduling unscheduled re-care visits in this week’s ToPS Blog at www.TotalPatientService.BlogSpot.com
including:- Why you should never give them a “chance” to schedule.
- The most important name to mention in the call and
- The one thing you should always “assume."
Have a great week as you take your team to the ToP!
Morning Huddle Action Thoughts
April 12
Thought: There is no royal road to geometry. Euclid
Action: Knowing that learning has few if any shortcuts, recommit to stay on the track of learning something new today, tomorrow, and every day.
April 13
Thought: Be as the ants and place group interests first. Clarence Day
Action: We all win when the team wins! Be a team player today and do something that helps everyone win.
April 14
Thought: Do not say all you know, but always know what you say. Claudius
Action: Think first, then talk. Ask first, then respond. When you know what you say, the patient will say more of what they know that will help you move toward acceptance together.
April 15
Thought: Success is getting what you want; happiness is wanting what you get. Unknown
Action: Think of something to be grateful for today–your work, your associates, your situation, your future. Rejoice in it throughout the day, and tomorrow will be even better.
April 16
Thought: Flexible people never get bent out of shape. Unknown
Action: Expect the unexpected today. When it happens, roll with it, make the best of it and keep smiling.
Make It Happen!
Steven J. Anderson
Founder and President
Total Patient Service Institute
http://www.totalpatientservice.com/
877 399 8677
