Total Immersion Courses presented by the Total Patient Service Institute:
May 13-14, 2010 - New York, NY
June 17-18, 2010 - Dallas, TX
September 16-17, 2010 - Chicago, IL
Sept. 30 - Oct. 1, 2010 - Portland, OR
October 21-22, 2010 - Salt Lake City, UT
November 11-12, 2010 - Las Vegas, NV
Leading a TOP Team:
April 16, 2010
Oct. 8, 2010
Half Time Planning Round Table:
July 9, 2010
Annual Planning Round Table:
December 3, 2010
Greetings -
Reaching out for the next strategic advantage to create more word-of-mouth and loyalty among your patients with the “Black Bucket Strategy”is the topic of this week’s Total Patient Service blog at www.TotalPatientService.BlogSpot.com
Don’t miss this opportunity to get ahead and take the next step up in practice development.It is a quick and memorable read!
Have a great week as you make your team ToPS!
Morning Huddle Action Thoughts
May 10
Thought:Be tender towards the bashful,gentle towards the distant, and merciful towards the absurd.John Henry Newman
Action:Keep these types in mind and it is likely that nearly all of the day’s patients will be well treated.
May 11
Thought:Every man should have a good-sized cemetery in which to bury the faults of his friends.Henry Ward Beecher
Action:If there is something in the behavior of a patient today that you find particularly annoying, do a self-analysis to determine if there is something in your own make-up that you could change that would make the annoyance less of a problem to you.
May 12
Thought:People who take pains never to do anymore work than they get paid for, never get paid for any more than they do.Elbert Hubbard
Action:Resolve to be worth more than you get paid for.Perhaps you will then get paid for all you are worth.
May 13
Thought:Labor rids us of three great evils–boredom, vice and poverty.
Action:Do an extra measure of rejoicing today–enjoy being rid of these three things and probably much more.
May 14
Thought:Mistakes are lessons of wisdom. The past cannot be changed. The future is yet in your power.HughWhite
Action:Think back to an error made that perhaps has bothered you.Search within it for the seeds of opportunity.The exercise will be very worthwhile even if it just results in resolving not to repeat it.Then put it out of mind.