Stop Cancellations! Secrets to Managing and Maintaining a Predictable, Productive Schedule

More than ever before, the perfectly scheduled day seems to fall apart nearly every day. When was the last time the day turned out exactly as scheduled? If you feel like it is more difficult to get patients to keep their commitments now than it has been in the past, you are not alone. It is!

Learn the secrets of building and maintaining a predictable, productive schedule in TODAY’s consumer environment.

Discover…

• Scheduling mistakes that invite patients to cancel.
• What the doctor may be saying that is creating a cancellation problem.
• Why hygiene patients are cancelling more often today and what you can do to STOP it.
• Why “confirmation” calls, texts and emails may be causing MORE people to cancel.
• The 2 secret words that will get more people to keep their appointments.
• E-mail, text, and phone reminders. Which is more effective?
• Should you charge a cancellation fee?
• Each team member’s role in helping patients keep their commitments.
And much, much more!

Recommended for the entire team. The game has changed and it’s time to change your systems along with it!